FAQ
What conditions of obtaining a mini-loan do I have to meet?
The age for providing a mini-loan is at least 18 years.
One of the requirements is an own mobile phone number, a personal functional e-mail and an own bank account
number.
What should I do to get a mini-loan?
It is very easy. Fill in an online application for the loan which contains basic information about you.
When completing the application, you have to enter your correct personal data, your functional e-mail
address, your own working mobile phone number and your own account number.
Then a short process of our processing and evaluating will run after which we will inform you via your e-mail
address on approval eventually on denial of your mini-loan. The e-mail after the approval contains also login
data to your user zone. You can find all the information including contracts, consents, mini-loan status, state
of instalments and the possibility of extension in that zone.
How much and for how long can I borrow?
You can borrow from 25 EUR to 350 EUR (new clients up to 100 EUR). Mini-loan maturity is to 7, 14, 21, 28 days.
It depends on what option you choose during your online application for a mini-loan. Do not forget to assess
your ability to repay the loan before applying for it.
When will I have money on my account?
It depends on the time when you apply for the loan from your bank. You have to always count on the time needed
for an interbank transfer. The period of crediting money depends always also on the period of crediting and
processing by your bank.
We will inform you via SMS about sending you money.
What should I do if I cannot repay the loan on time?
Contact the customer service. You can extend your loan before the repayment date by how many days you need.
How to postpone the due date?
You select number of days in the corresponding menu through login into the user zone and extend your mini-loan
by 7, 14, 21, 28 days or you send us a request to our e-mail at info@minicash.eu. Then you pay only the
applicable fee for extension of your mini-loan. You can find the exact amount of the fee for extension
of the mini-loan maturity in the user zone.
Can I apply for a mini-loan even when I am a self-employed?
By approving the application on mini-loan it is not important whether you are an employee or self-employed.
Where can I find my contract and any other information?
You can find credit contract, list of your consents, exact period of your mini-loan maturity, possibility of
your mini-loan extension and possibility to change some of your personal data in your client’s zone. When
applying for a loan and its approval you will get to your e-mail your login information for your client’s zone
and keep it for future reference.